Returns & Exchanges

At Zubaz, we want you to be completely satisfied with your bold new look. If your order isn't the perfect fit, you can return or exchange any unwashed and unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email.

  • 3.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all tags are still attached, and affix the return label to the outside of the box.

  • 4.
    Ship and Track

    Drop your package off at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.